Vacancies at HIOWAA

Charity Trustees


HIOWAA Head Office.  22 Oriana Way, Nursling, Southampton, SO16 0YU

Hampshire and Isle of Wight Air Ambulance is the Charity responsible for funding the Air Ambulance  that serves Hampshire and the Isle of Wight. HIOWAA receives no Government or National Lottery funding for operational purposes, and relies solely on the generosity of the public and corporate partners to fund this vital service. They fly on average three missions a day, at an approximate cost in excess of £9,000 per day. The Charity’s purpose is to ensure that it provides everything required to keep this life-saving service operational. The Charity Head Office is located in Southampton, and it handles all fundraising, marketing, communications, operations and charity governance. The Charity maintains close working relations with its partners such as University Hospital Southampton and the Major Trauma Centre, South Central Ambulance Service (SCAS), Babcock Mission Critical Services (helicopter service provider), and Thames Valley Air Ambulance. They also continue to develop ever more innovative ways of providing this essential service and the use of cutting edge, life-saving technology.

Unremunerated- Expenses paid

The role and responsibilities of a trustee are extensive, with the main aim of ensuring HIOWAA maintains a strategy with a clear and appropriate direction, operating within all the external regulations and governance. The Charity prides itself on its high standards within this area, ensuring that they have often gone beyond the requirements of the Charity Commission, the Gambling Commission, and the Fundraising Regulator.

The Charity is now looking to appoint three new Trustees to complement the current Board in its role as governing body; setting policy, strategy and ensuring exemplary governance and fiscal control. 

The Charity is keen to bring additional skills to its Board through the appointment of individuals who ideally have a background in one of the following areas:

·         Provision of emergency services / medicine and prehospital services.

·         Marketing and fundraising experience, ideally in the third sector. 

·         Charity Governance/Management experience

For these roles, the Charity will consider individuals seeking their first Trustee position or those seeking to add to their existing portfolio of Trustee work. The Board has a very collaborative approach and successful candidates will want to be part of a highly committed and creative team, dedicated to the communities which they serve.

Appointments are initially for three years, with the opportunity for re-election, up to a maximum of nine years. Trustees are unpaid, but reasonable out of pocket expenses can be reimbursed. Time commitment is approximately 12 days a year for Board and Sub-Committee meetings, plus availability to support the SMT in their areas of expertise.

Hampshire and Isle of Wight Air Ambulance is an equal opportunities employer.

For further information please contact Simon Bell at Grays Search and Selection at

Closing Date- 7th February 2018.

Communications and Marketing Officer

Communications and Marketing Officer

Location: Southampton

Salary: In the region of £28,000 per annum

Hours of Work: Full-time

Closing Date:  23rd January 2018

Are you looking for a challenging role within an incredible Charity where you can really make a difference?

Hampshire and Isle of Wight Air Ambulance began operations in 2007 and every day the crew provide an efficient, prompt response to road traffic collisions, sporting accidents, collapses, and many other incidents throughout Hampshire and the Isle of Wight.

The Charity’s offices are based in Nursling. It is a busy and friendly team and they agree that it is a fantastic place to work.

The role

As the Communications and Marketing Officer, you will use your excellent Communications and Marketing skills to assist with the provision of engaging and inspiring communications with the clear aim of raising the Charity’s public and media profile.

The main responsibilities are:

  •  Building a comprehensive digital marketing platform which incorporates social media, website, Google Ad Words and email marketing.
  • Planning the social media strategy for HIOWAA.
  • Undertaking thorough analytics reporting.
  • Drafting press releases, pre-releases and content for newsletters.
  • Assisting in planning communications for event and challenge campaigns.
  • Attending photo shoots and facilitating patient and other interviews.
  • Ensuring HIOWAA stays up-to-date with all local print and broadcast media.
  • Undertaking in depth research, both online and in print media.
  • Maintaining and developing the HIOWAA website.
  • Assisting with production of Helimed56 Magazine and other promotional materials.

Skills required:

  • Strong analytical skills.
  • Strong interpersonal, communication and influencing skills.
  • A minimum of two years’ experience of working in Communications and Marketing.
  • Excellent copy writing skills.
  • The ability to produce content that is relevant, interesting and grammatically correct.
  • Wide knowledge and experience of digital marketing.
  • Excellent organisational and time management skills.
  • A flexible approach and a willingness to work outside normal office hours.
  • Sound understanding of Third Sector would be useful.

To apply:

If you would like to apply for this position, please send your CV and covering letter to

A full job description is available on request.

Airbase Administrator

Report to: Operations Manager
Location: Hampshire and Isle of Wight Air Ambulance, Thruxton Airport, Hampshire
Application closing date: 17th January 2018
Interviews:  21st January 2018

Role Objective

  • To provide the point of liaison between the Hampshire & Isle of Wight Air Ambulance HIOWAA base and the charity, ensuring that HIOWAA crews have necessary and appropriate support, simulation training and well maintained facilities. Provide assistance to the operational team, to enable them to provide timely and high quality medical treatment to the public.
  • To work closely with the Clinical Lead Doctor, Paramedic Team Leaders and Ops Manager to arrange and provide regular and varied clinical simulation training, that is of an excellent standard and is current, valid and relevant to the requirements of the medical staff.
  • To be responsible for the location and facilities management by liaising with external maintenance companies and service providers with matters regarding the fixtures and facilities for HIOWAA at Thruxton, ensuring that the base is fit for purpose and “visitor” ready for visits by charity supporters.
  • To support the work of the Fundraising and Communication team in raising funds and promotional activity both at Thruxton base and elsewhere by demonstrating equipment, talking about operations and handling logistical side of base visits.

Key Responsibilities

Training Facilitation

  • To promote quality learning environments for all learners – internal and external, ensuring equity of provision for simulation training and learning experiences. Supporting the Clinical Lead Doctor and Paramedic Team Leaders, by providing efficient, effective and appropriate training for all, which supports evidence-based practice, complying with the governance agenda and focuses on the need for HIOWAA crews to be trained and prepared to an exemplary standard.
  • To establish and deliver top quality learning experiences to an excellent standard for HIOWAA crews by the facilitation of simulation training which promotes a consistency of training and support to all clinicians
  • To act as first point of contact for all HIOWAA crews and to support processes as appropriate to ensure a quality learning experience is enjoyed by all, resolving local issues and escalating to the Clinical Leads if appropriate.
  • To work in partnership with SCAS Team training to provide an introduction to HEMS via training days. These will include a PowerPoint presentation, scenario, aircraft safety briefing and viewing of the aircraft.
  • To establish and maintain close working relationships with SCAS Education Department and other interested parties to enhance and increase our capability to provide realistic simulation training.
  • To plan and facilitate all simulation training carried out by HIOWAA crews relevant to internal mentorship requirements.
  • To contribute to the overall achievement of agreed Key Clinical Performance Indicators (KPI’s) by ensuring that scenarios are developed that cover the KPI’s.
  • To promote and maintain effective communication by disseminating information relevant to practice/ service development within the remit of this role via email or HIOWAA Operational notices.
  • To provide CEO and Clinical Leads with information, reports and analysis related to simulation training provided as requested. Including an annual audit pertaining to the variety of training given.
  • To provide base induction to all new medical staff on joining HIOWAA.
  • To undertake specific projects related to simulation provision at Thruxton as agreed by the Clinical Leads.
  • To attend relevant HIOWAA meetings as agreed by the Director of OPs and Clinical Leads.
  • To work with the Clinical Leads in the active fostering and development of a working and learning environment that is conducive to learning and development.
  • To use the guidelines and recommendations of the Joint Royal Colleges Ambulance Liaison Committee (JRCALC), the Association of Anaesthetists of Great Britain and Northern Ireland (AAGBI), National Institute for Health and Care Excellence (NICE) and the European Resuscitation Council (ERC) in all training.

Equipment, Communications and Procurement Management

  • Maintain active, open and robust lines of communication regarding procurement, IT, radios and vehicle maintenance to ensure high standards of performance and the efficient use of HIOWAA resources.
  • To maintain all medical supplies at a sufficient stock level and within expiry date so as not to affect operational capability of HIOWAA resources. This will be ascertained by completing regular stock checks and then by ordering supplies via the SCAS procurement software, Proactis, or through the UHS procurement software.
  • To arrange collection of any medical supplies that does not get delivered directly to Thruxton base.
  • To keep the SCAS equipment database regularly updated so as to maintain its accuracy of equipment location and ensure any new equipment is added to or old items removed from the system.
  • To ensure all equipment is safety checked, serviceable and available.
  • To keep the charity current and up to date with potential investment needs.
  • To record and report any incidents involving vehicle and equipment damage, defects or deficiencies to HIOWAA Director of Ops and Operations manager and then arrange for said fault to be rectified.
  • To ensure vehicles are serviced regularly in accordance with their service plan and in conjunction with SCAS/HIOWAA vehicle services.
  • To make sure that as vehicles go away for service or repair that a suitable vehicle is made available so as not to impact on operational capability.

Facilities, Maintenance and Logistics

  • To make sure that the base is always “visitor ready” for visits by charity supporters.
  • To be present at Thruxton base to facilitate entry onto the base for external maintenance companies and service providers.
  • To ensure the base is maintained to a high standard and that any faults found are reported to the HIOWAA Charity and that arrangement is then made for maintenance to be carried out.
  • To carry out weekly fire alarm tests according to alarm manufacturer’s instructions.
  • To carry out the Legionella test in line with the base procedures.


Fundraising and Promotional Support

  • To support the fundraising and communications team with demonstrations of vehicles, medical equipment and training facilities at Thruxton base and elsewhere, as requested.
  • To provide induction training to new charity employees or supporters of HIOWAA of operational capabilities.
  • To occasionally attend HIOWAA events and meet supporters.


  • To embrace any new duties which clearly fall into the remit of this role.


Skills and Experience

  • Previous HEMS crew and land ambulance experience.
  • Proficient in use of iSimulate training equipment.
  • Proficient in use of Proactis procurement software.
  • Ability to work unsupervised.
  • Excellent interpersonal skills.
  • Team player.
  • Problem solving skills.
  • High personal standards.
  • Experience in training or mentoring.
  • Ability to work under pressure and to a deadline.
  • Flexible attitude to work.
  • Fit and Healthy with an understanding of manual handling techniques.
  • Excellent understanding of IT skills and Microsoft Office.

Must have full UK driving license.
Must have in date UK Passport.

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the Charity.

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