Join our team

Hampshire and Isle of Wight Air Ambulance is the charity that brings life-saving care to the most seriously ill and injured people in the region. This exciting new role is being created within our successful Engagement Development Team.

As Individual Giving Officer you would be responsible for developing and implementing strategies to maximise engagement and income from individual and regular donors, focusing on building and nurturing relationships with individual donors and managing regular giving programs to ensure sustainable support for the Charity.

We’re looking for somebody who has strong interpersonal, networking and influencing skills, and can confidently represent our brand delivering engaging presentations and pitches.

This is a full-time role (37.5 hours per week), predominantly Monday to Friday but which will include some evening and weekend working. Hybrid working will be available after a successful induction period.

Main responsibilities:

• Collaborate with the Development Manager to create, develop, and implement strategies for individual and regular giving programs in line with the overall Engagement and Income Team goals.
• Plan and execute events and campaigns specifically aimed at recruiting, retaining and upgrading regular donors.
• Maintain accurate donor records in the CRM database, using it to track progress, evaluate effectiveness, analyse data, and adjust strategies.
• Generate and present reports on campaign performance to the Development Manager and Director of Engagement and Income.
• Work closely with other members of the development team and wider charity to align individual and regular giving efforts with overall Engagement and Income Team goals.
• Collaborating with the Communications and Marketing team to develop supporting materials.
• Build and maintain a portfolio of donors and prospects, ensuring timely and appropriate solicitation activities, follow-ups and post-event communications.
• Develop personalised communication and stewardship plans to retain and upgrade existing donors, ensuring a positive and rewarding experience for donors.
• Identify and cultivate potential regular donors through various channels including direct mail, email, social media, and events.
• Implement donor recognition programs that enhance donor satisfaction and loyalty by ensuring their contributions are appropriately acknowledged and thanked through various channels.
• Organise and participate in a variety of events and activities, representing the regular giving program and promoting its importance.
• Identify and refer potential major gift donors or those likely to leave a legacy gift.
• Provide training, support, and encouragement to volunteers to help them successfully secure regular giving commitments.

Key Skills / Requirements:

• Strong interpersonal, networking and influencing skills with the ability to give professional presentations, talks and deliver pitches on behalf of the charity.
• At least 2 years’ experience in a nonprofit or similar environment.
• At least 2 years’ experience of developing and stewarding strong donor relationships.
• At least 2 years’ experience in fundraising, specifically in regular giving or similar donor programs.
• The ability to provide engagement solutions appropriate to the audience being addressed.
• Understanding of how to maximise engagement and income opportunities, and donor acquisition.
• Knowledge of current trends and best practices in regular giving and donor retention.
• A solid understanding of modern fundraising techniques, including online and social networking.
• Ability to analyse data and generate actionable insights and some experience of doing so in a previous role.
• Good numeracy and analytical skills
• Excellent organisational and time management skills and experience of working to deadlines and key project dates.
• Proficiency in fundraising software and CRM systems.
• Creative and critical thinking skills.
• Passion for the organisation’s mission and a commitment to donor stewardship.
• An understanding of and interest in the voluntary sector.
• A willingness to take part in training as required by the charity.
• A flexible approach and ability to travel within the County and work some evening and weekend hours (for events and presentations) as part of the role.
• A full, clean UK recognised Driving Licence

The Individual Giving Officer will have non-exclusive use of charity vehicles to undertake their duties.

Additional benefits:

• 25 days holiday per year (plus Bank holidays)
• An extra paid days leave for your birthday (after probation)
• 5% Employer Pension Contribution
• Charity Sick Pay (after probation)
• Medical Cash Plan (after probation)
• Hybrid working and a flexible approach by arrangement with your line manager.
• Mental Health First Aiders available at work.
• Blue Light Card discount

To Apply:

Please send your CV and a short covering letter highlighting relevant experience to [email protected].

Application Deadline: 19th September (4pm).

Interviews are likely to be on Tuesday 1st October.

The Charity is committed to promoting diversity, inclusion and equal opportunity for all. We therefore ask applicants to download, complete and submit the Equal Opportunities Monitoring Form.

This will be used to help us monitor the impact and success of our recruitment practice. Any data provided will only be used by HR for statistical purposes and not shared with the recruiting manager. Thank you.

Equal Opportunities Monitoring Form

Overview:

We are looking for a Face-to-Face Fundraiser with excellent communication and people skills to join our team raising vital funds for Hampshire and the Isle of Wight Air Ambulance. The successful candidate will have the opportunity to work close to home, receive fantastic pay and commission, and be offered benefits for employed positions.

Responsibilities:

• Work in the local area asking the public for a small regular monthly donation to support the Hampshire and Isle of Wight Air Ambulance.
• Build rapport quickly with people and represent the charity as a brand ambassador.
• Receive full training and ongoing management support, as well as regular visits to the airbase and updates from the charity team and paramedics.

Qualifications:

• Excellent communication skills
• Friendly, polite, and positive with the ability to build rapport quickly with people.
• Enjoys working out in the field or onsite in the local area rather than being stuck behind a desk in an office.
• Would suit door-to-door sales professionals from utilities and other sales backgrounds, or any other applicants with face-to-face people skills.

Opportunities:

• Permanent, employed, self-employed, full-time, or part-time.
• Venue and door-to-door.
• Employed, basic, full-time salary of between £20,600 – £31,200 plus commission and with a pension and 28 days holiday.
  Self-employed positions are available and are paid weekly.
• Earning incentives throughout the year.

Our Company:

• Market-leading fundraising company established for over 35 years.
• Ethical values with real career prospects and a solid team of over 200 people.
• Supportive management and training.

How to Apply:

Call our recruitment partners on 0330 223 3464 or email your CV to [email protected] or apply online.

All levels of experience are considered, and full training is provided.